Complete, software based, unified platform that helps enterprise contact centers deliver remarkable customer experiences across every channel. The companys software encompass every aspect of the employee lifecycle from. Compare pay for popular roles and read about the teams worklife balance. Us district court for the northern district of oklahoma. Aspect workforce management alternatives, competitors.
Program of the elliott school of international affairs at george washington. Learnt many things from the companys top 2 architects during my tenure with them. Aspect software knows that there is more than one facet to the problem of keeping customers happy. Aspect software contact center solutions for large call. Connect with aspect software aspect software is a call center management. Other than the software, the price itself can improve so start up businesses are more inclined to make the purchase. Erp integrated solutionscomputer software, 51200 employees. Aspect software customer references have an aggregate content usefulness score of 4. We built the first acd in 1973, the first workforce management solution in 1980 and the first dialer in 1981. Glassdoor is your resource for information about aspect software benefits and perks.
Aspect plus is a flexible, modular spectral analysis software package that runs under ms windows. One key aspect to assess is if the software allows you to enable and disable restrictions on different types of users to limit the exposure of any critical corporate data. Get the inside scoop on jobs, salaries, top office locations, and ceo insights. Company aspect software news, employees and funding. The aspect software user group association asuga is a free organization dedicated to enhancing the user experience with, and knowledge of, the products offered by aspect software through the exchange of information between members, and partnerships with aspect software and their business partners. Companies use sales intelligence software to improve the quality and quantity of sales leads by using data to find new opportunities and provide salespeople with. Provide valueadded services to our members and the.
Aspect software emerges from court restructuring process. Our product management professionals serve as the central resource throughout all stages of a products lifecycle, coordinating everything from product definition, gotomarket planning, ongoing development, up to endof. Interactive intelligencecomputer software, 1001 5000 employees. Aspect has offices in africa, asia, oceania, europe, north america, and south america. Aspect cxp delivers all the tools you need to design, develop, document, test, deploy, report on and analyze your selfservice applications. Aspects product management team manages the design, positioning, and evolution of our rapidly growing product portfolio. Aspect s revenue is the ranked 8th among its top 10 competitors. Since time is money in business, that was a loss in that aspect. Atss breach of contract claim, insofar as it is based on allegations that aspect unjustifiably hinde red atss performance under or unreasonably failed to renew the sra, is dismissed with prejudice. Our cloud, private cloud and onpremises products are used by millions of agents every year supporting billions of consumer interactions. Aspect s unique ability to solve tough problems is based on a long history and experience with thousands of clients. Communitycreated profile of aspect software in phoenix, az including executive profiles, news and insights, videos and contact information. Find out what works well at aspect software from the people who know best. Aspect competitors, revenue and employees owler company.
Hoovers is a solid product that our experts evaluated with a 8. Aspect was founded under the name aspect communications in 1973, when its solution powered the first call center. Aspect software contact center and workforce optimization solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. Its cloud customer engagement platform provides contact center interaction management, workforce optimization, and selfserviceivr capabilities. Hoovers subscription agreement hsa 1110 hoovers, inc. The companys software encompass every aspect of the employee lifecycle from hiring, training, and career development to performance, compensation, and social collaboration, as well as employee management, workforce planning and analytics, and.
The company provides call center software and equipment for handling customer service requests, optimizing workforces, and offering customer selfservice functionality. Hoovers and the company named in the order customer agree that hoovers, either directly or through its affiliates, shall make available to customer business information services services, which may include business information, legal or financial data and ratings of business entities information. The aspect software user group association asuga is an independent, free organization that brings people together to share information and ideas on both aspect. Aspect is on a mission to simplify and improve customer engagement. All content is posted anonymously by employees working at aspect software. I was glad to be a part of an experienced system architecture team. Compare alternatives to aspect workforce management side by side and find out what other people in your industry are using. Aspect software offers a customer engagement platform.
I worked at aspect software for 7 months as an engineering intern and my experience with them was amazing. Aspect software uk limited free company information from companies house including registered office address, filing history, accounts, annual return, officers, charges, business activity. Looking for online definition of aspect or what aspect stands for. Aspect software employee benefits and perks glassdoor. Explore a recommended list of aspect workforce management alternatives for your business in 2020. Applications developed with aspect cxp are 100% portable and integrate with all aspect and thirdparty contact center solutions and ivr platforms. A variety of optional software packages is available to provide specialized analytical methods.
We take pride in continuing to develop products built on principles of stability, accessibility, efficiency and cost. Aspect provides flexible, reliable,comprehensive solutions for all areas of. How to build habitforming products eyal, nir, hoover, ryan on. Learn about the best aspect unified ip alternatives for your contact center software needs. Let getapp help you determine if the competition offer better features or value for money. Aspect engagement analytics provides a true enterprise view of whats being said to customers in every channel to provide accurate and realtime product insights, customer trends, market. Vb profiles is the definitive source of curated information on millions of companies, people and industries. Aspect software, a leading cloud provider of fullyintegrated consumer engagement, workforce optimization and backoffice solutions, today announced that its strategic action to facilitate its. Hoovers alternatives 2020 best similar software from.
Benefits information above is provided anonymously by current and former aspect software employees, and may include a summary provided by the employer. Evaluate quality of audio and screen interactions from the perspective of agent, supervisor, and customer with. Uncover why aspect software is the best company for you. There are 76 companies in the aspect software, inc.
Aspect software to be acquired by vector capital aspect. Learn about aspect software, including insurance benefits, retirement benefits, and vacation policy. Aspect is listed in the worlds largest and most authoritative dictionary database of abbreviations and acronyms the free dictionary. Included as menu items under the options menu, they feature multicomponent, color and film thickness analysis. Aspect software is the worlds largest company solely focused on the contact center industry. For credit ratings that are derived exclusively from an existing credit rating of a program, series, categoryclass of debt, support provider or primary rated entity, or that replace a previously assigned provisional rating at the same rating level, moodys publishes a rating announcement on that series, categoryclass of debt or program as a whole, on the support provider or primary rated. The top 10 competitors in aspect s competitive set are nice systems, genesys, verint, calabrio, five9, mitel, avaya, nuance communications, zoom and onvisource. Our largeenterprise contact center software is used by millions of agents every year and supports billions of consumer. Aspect, a leading provider of fully integrated customer engagement, workforce optimization, and selfservice omnichannel solutions, today announced it has entered into a definitive merger agreement to be acquired by vector capital, a leading private equity firm specializing in transformational investments in established. However, you may want to consider other sales software products that got even better scores and satisfaction ratings. Credit reports see detailed business credit reports.
The company is dedicated to providing proven, innovative products and services that enable companies to achieve their key business process strategies including customer service, collections, and sales and telemarketing for inhouse and outsourced contact centers. Chinese americans have made essential contributions to almost every aspect of. Sumtotal systems llc company profile gainesville, fl. Aspect software files for bankruptcy with creditor plan. A new experience of working in aspect software pvt ltd financial analyst accounts payable current employee bangalore, karnataka november 28, 2015 company is having very good policy structure, freedom of work, good learning skills, getting trained on many projects and working on macros. A company cant do anything without its employees, and sumtotal systems offers an answer for managing a companys human resources needs. Aspect software inc filed for bankruptcy on wednesday with a plan backed by its creditors that would cut debt and bring the company out of chapter 11 under the control of. Aspect software computer software westford, massachusetts 58,838 followers powering enterprises.
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